Partner pawnshop

UXUIDesignPWAMarketing
High-load fintech platform for a pawnshop network with real-time synchronization between a client-facing SPA, internal accounting systems, and external services. The frontend is built on React + Next.js with server-side rendering, the backend - REST API on Laravel. A single interface aggregates CRM branch data, POS inventory, SMS authentication, geolocation, precious metal market quotes, and a full-featured personal account with loan contract management. Delivered as a PWA with install-to-device capability.
Task
A pawnshop network with dozens of branches across Ukraine operated on fragmented internal systems with no unified digital entry point for customers. The goal was to build a platform that aggregates data from CRM, POS, and the accounting system in real time - and provides customers with full self-service: online item valuation, branch search with geolocation, SMS login, and loan contract management through a personal account. A separate requirement was a native-like mobile experience without app store distribution.
What was done
  • SPA on React + Next.js with SSR for indexing and fast initial render
  • REST API backend on Laravel with modular architecture and multi-level caching
  • PWA with service worker, manifest, and home screen install support
  • Two-way CRM integration - synchronization of branch network, schedules, contracts
  • POS system connection for real-time valuation parameters and inventory updates
  • SMS OTP authentication with reCAPTCHA and session control
  • Personal account - contracts, profile, loyalty program status
  • Geolocation module with nearest branch detection and route building
  • Interactive branch map with filters by city, district, schedule, branch number
  • Gold and silver valuation calculator by weight, fineness, and loan term
  • Automatic market feed for precious metal quotes
  • Tech valuation category catalog with dynamic minimum thresholds
  • Loyalty program engine with discount tiers and personalized conditions
  • Responsive interface with mobile UX for account and map
Result
The platform unified the network's fragmented business systems into a single digital circuit. Automatic CRM and POS synchronization eliminated manual data duplication and reduced request processing time. The online calculator and SMS authorization shifted a significant share of customer operations to digital - clients evaluate items, track contracts, and monitor loyalty status without visiting a branch. The PWA format delivered a native experience without the cost of building separate mobile apps. The project was developed by digital agency Adcore.
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